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How we use your personal information – website users

This policy explains what personal information we gather about you when you visit our website and details how that information is used.

Please take a moment to read and understand this policy. This policy supplements our other privacy policies and notices and is not intended to override them.

We (Cambridge Enterprise Limited) are a wholly owned subsidiary of the University of Cambridge (the University). Reference to the University includes its spin-out and proto-companies and any reference to academics, researchers, staff, students and alumni are to those of the University.

Cambridge Enterprise Limited (Cambridge Enterprise) is a company registered in England and Wales with registered company number 01069886, and is the data controller responsible for the personal information that you agree to share with us and any actions as a consequence of viewing or using our website. By visiting our website you agree that your personal information may be shared with the University.

The named person within Cambridge Enterprise with responsibility for data protection compliance is our Deputy Director. If you have any questions about how your personal information is being used, or wish to exercise any of your rights, please contact:

Cambridge Enterprise Limited, University of Cambridge

Hauser Forum, 3 Charles Babbage Road, Cambridge CB3 0GT

What is ‘personal information’?

‘Personal information’ means any information which relates to or identifies you as an individual.

How does this web page relate to other information about data protection?

Please see further information on our Data Protection pages.

Who will process my personal information?

The information published here applies to the use, sharing and disclosure of your personal information by Cambridge Enterprise.

What personal information will be processed?

General personal information collected on our website

As a wholly owned subsidiary of the University of Cambridge, the Cambridge Enterprise website is hosted on the Managed Web Service with the University Information Service (UIS). For more information about the privacy policy that the UIS adheres to please refer to http://www.cam.ac.uk/about-this-site/privacy-policy.

The use of your personal information is necessary for the legitimate interests of Cambridge Enterprise in operating and improving its website, analysing its use, and ensuring its security.

When you visit the Cambridge Enterprise website domain we hold certain information about you for service and security reasons. We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. For information about how Google Analytics uses your personal information, please see http://www.google.com/intl/en/policies/privacy/ and https://support.google.com/analytics/answer/6004245.

We also collect the request made by your browser to the server hosting the website which includes the IP address, the date and time of connection and the page you ask for. We use this information to ensure the security of our websites and we delete it after a maximum of 3 months. We may use and disclose it as necessary in the event of a security concern or incident.

For information about how we use cookies on our website, please see our Cookie Policy .

Specific personal information collected on our website

Our website also collects some specific personal information and we use it in ways that are compatible with your individual rights and freedoms.  Where you enter your personal information into an online form on our website for any specified purpose, you will be told about the use we will make of that information (e.g. to send you newsletters or to enable your attendance at an event).

The www.enterprise.cam.ac.uk website asks you to provide information about yourself in a number of places:

Application Form for JobsCambridge Enterprise collects and processes personal data relating to job applicants in order to process your job application. Please see How we use your personal information – Job applicants for further information.
Getting in touch/ scheduling a meeting/ contact form We offer ways of you getting in touch with us to explore whether we can collaborate with you. We use this personal information with your consent which you can withdraw at any time by emailing enquiries@enterprise.cam.ac.uk, with the subject header ‘Data Protection’.
Disclosure Forms (Consultancy, idea, invention, reagent, software & copyright) In order to provide the service of advising you on a commercialisation prospect, we collect personal data. At this stage we use this personal information with your consent which you can withdraw at any time by emailing enquiries@enterprise.cam.ac.uk, with the subject header ‘Data Protection’. If your relationship with us progresses and we need to use your data in a different way we will inform you at that stage. A privacy statement with further information can be found here.
Confidentiality Agreements (CDAs)When working with us to commercialise your research you will share confidential information and wish to put a confidentiality agreement in place. We have an online version of this agreement which includes personal data, and you can find out more in a privacy statement here .
Available technologies enquiryWe welcome contact from companies who are interested in licensing available technologies from the University of Cambridge. We offer ways for companies to get in touch with us to explore licensing opportunities. We use this personal information with your consent which you can withdraw at any time by emailing enquiries@enterprise.cam.ac.uk, with the subject header ‘Data Protection’.
Subscription PreferencesWe collect information about you when you opt-in to receive communications from us in connection with topics you have selected, such as news and/or events. The information you provide will be used to send you these communications.
Your subscription preferences can be managed at any time.
All marketing email communications will incorporate a link enabling you to unsubscribe from receiving further communications. You can also contact us directly to request that you are removed from our mailing list.
Please see How we use your personal information - Subscribers to digital newsletters and updates for further information.
Cambridge Enterprise Venture PartnersWe collect information from you when you make an enquiry, submit an application form or register to attend an event. The information you provide will be used to process and manage your application or event booking. We may also contact you to undertake post-event evaluation.
Please see How we use your personal information – Cambridge Enterprise Venture Partners for further information.
Where online transactions are required in connection with membership registrations or event bookings, these may be undertaken via the University of Cambridge e-sales system. For further guidance please refer to https://www.information-compliance.admin.cam.ac.uk
Event BookingWe collect information from you when you register to attend an event. The information you provide will be used to process and manage your event booking. We may also contact you to undertake post-event evaluation. Please see How we use your personal information – events participants for further information.
We use Eventbrite for online registration. Eventbrite is a third-party service that is not owned or managed by Cambridge Enterprise. Please refer to Eventbrite’s terms of service and privacy policy as we do not accept any responsibility or liability for their policies.
Where online transactions are required in connection with event bookings, these may be undertaken via the University of Cambridge e-sales system. For further guidance please refer to https://www.information-compliance.admin.cam.ac.uk

Cambridge Enterprise will keep a record of the details you provided and additional details provided by you.

We will collect:

  • Your name, address and contact details, including email address and telephone number

For further information on the specific types of data we collect for the areas listed above, please refer to How we use your personal information

We maintain:

  • A record of your enquiry form and supporting documents
  • A record of your electronic communications with us, including feedback, questions for and information provided by Cambridge Enterprise
  • A record of any communications (including electronic) with and feedback from your mentoring interactions with the academics, researchers, staff, students and alumni facilitated by us
  • A record of your preferences to receive marketing communications with us for any opportunities that we offer

We do not collect your communications with third parties. We record, store and securely transmit your personal information in paper and electronic formats, in email and voice recording. We limit access to your personal information to your personal information to our employees and those at the University who have a need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We may combine the information you submit with other information we have collected from you, whether online or offline, and on your usage of our website.

We may collect certain information automatically as you navigate around our website.

Please see our Cookie Policy and How we use your personal information for further details.

What is the purpose of the processing?

We will process your personal information for a range of contractual, statutory or public interest purposes, including to:

  • Verify your credentials
  • Process and manage your use of our website
  • Respond to your messages submitted through our website or via any other communication
  • Manage your account for marketing, including customising the type of communication we send to you according to your preferences
  • Protect our legitimate interests and your interests and fundamental rights do not override those interests

What is the legal basis for processing?

We set out in the table below, details of the lawful basis for which we process your personal information.

If we require your consent for any specific use of your personal information, we will collect it at the appropriate time and you can withdraw this at any time. We will not use your personal information to carry out any wholly automated decision-making that affects you.

PurposeLegal basis for processing including basis of legitimate interests
To manage our relationship with you from when you visit our websitea) Performance of our agreement with you
b) Necessary to comply with a legal obligation
c) Necessary for our legitimate interests (to keep our records updated and to study how academics, researchers, staff, students and alumni use our services)
To measure or understand the effectiveness of the information on and engagement with our websiteNecessary for our legitimate interests (to study how academics, researchers, staff, students and alumni use our services, to develop them, to commercialise intellectual property, and to inform our marketing strategy)
To interact with our business teamsNecessary for our legitimate interests or to perform our obligations under our agreement with you (to ensure that opportunities are addressed in an efficient and effective way)
To protect the vital interests of academics, researchers, staff, students and alumni using our servicesNecessary for our legitimate interests (in order to protect the vital interests of academics, researchers, staff, students and alumni)
To protect our vital interestsNecessary for our legitimate interests (in order to better serve academics, researchers, staff, students and alumni)
To collect and share any necessary feedback submitted via or relating to our websiteNecessary for our legitimate interests (in order to better serve academics, researchers, staff, students, alumni and website users)
To comply with our legal obligations concerning the services we provideNecessary for compliance with a legal obligation (in order to disclose your personal information to legal or regulatory authorities, with whom we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to comply with any legal obligation, or to protect the rights, property, or safety of us, academics, researchers, staff, students and alumni and third parties)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation

Who will my personal information be shared with?

Your personal information is shared as permitted or required by law, on a considered and confidential basis, with the University.

Other than as set out above, we will not normally publish or disclose any personal information about you to other external enquirers or organisations unless you have requested or consented to it, or unless it is in your vital interests to do so (for example, in an emergency situation).

Links to other websites

Our website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control those third-party websites and not responsible for their privacy policies or statements.

This Privacy Policy does not apply to any website operated by a third party. If you visit a third party website, please read its Privacy Notice or privacy statement to find out how it uses your personal data.

Your rights

You have the right to access the personal information that is held about you by the Cambridge Enterprise. Further details can be found at Making a Subject Access Request.

You also have the right to ask us to correct any inaccurate personal information we hold about you, to delete personal information, or otherwise restrict our processing, or to object to processing or to receive an electronic copy of the personal information you provided to us. Please contact enquiries@enterprise.cam.ac.uk if you believe we have some inaccurate personal information held about you.

If you are not happy with the way your information is being handled, or with the response received from us, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, SK9 5AF. We would however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

How long is my information kept?

Information about how long different types of information are retained by Cambridge Enterprise is published on our Records Management page.

Are changes made to this page?

This web page was last updated November 2020. It is reviewed when necessary and at least annually. Any changes will be published here.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

How we use your personal information

Read our other privacy policies and notices

Find out more

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