Freedom of Information Request
Requests and enquiries should be submitted by email to email@example.com by post to:
Freedom of Information
Cambridge Enterprise Limited
University of Cambridge
3 Charles Babbage Road
We will write to you to acknowledge your request and let you know the legal deadline by which we will respond. Within 20 working days, we will write again with our response. This will let you know whether we hold the information, and, if we do, we will either supply a copy or set out the reasons why we believe an exemption applies.
If your request is for information about yourself, this falls under data protection legislation rather than freedom of information legislation. Such requests, known as ‘subject access requests’, are handled under separate procedures; details on how to submit a subject access request to Cambridge Enterprise are published at Making a Subject Access Request.
Cambridge Enterprise has the right to charge applicants for the supply of information in certain circumstances and is under no obligation to provide information if the cost of doing so would be in excess of an ‘appropriate limit’. The appropriate limit is £450 in the case of the Cambridge Enterprise. This represents the estimated cost of one person spending 18 hours in determining whether Cambridge Enterprise holds the information, and thereafter locating, retrieving and extracting it. If we intend to levy a charge we will contact you as soon as possible after you have submitted your request.
Complaints and internal reviews
If you are unhappy about the way in which your request has been handled (usually if your request for information has been denied, in whole or in part), you should complain to Cambridge Enterprise in the first instance. Such a complaint is known as a request for an internal review and will be handled by a member of the Senior Management Team and not the Deputy Director who will have handled your original request. You can submit a request for an internal review by sending an email to firstname.lastname@example.org quoting the reference number stated in our initial response. Cambridge Enterprise would normally expect to receive your request for an internal review within 40 working days of the date of this correspondence and reserves the right not to review a decision where there has been undue delay in raising a complaint.
Right of appeal to the Information Commissioner
If you are not content with the outcome of your complaint or internal review, you may apply to the Information Commissioner’s Office who will investigate the case and determine whether your request for information has been dealt with in accordance with the requirements of the Act.