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Freedom of Information request

To submit a Freedom of Information request or enquiry, please complete the form below.

  • Please provide the email address of the person completing this form
  • Please provide the email address that replies should be sent to
  • In submitting your personal data via this form, you consent to being contacted via the details provided so that your enquiry can be responded to. A backup of your data will be held but only authorised individuals will be able to access your data. If you would like your data to be removed, please email support@thewebkitchen.co.uk.

  • This field is for validation purposes and should be left unchanged.

 

Postal enquiry

Alternatively you can submit your request or enquiry by post to:

Freedom of Information

Deputy Director

Cambridge Enterprise Limited

University of Cambridge

Hauser Forum

3 Charles Babbage Road

Cambridge

CB3 0GT

 

Acknowledgement and response

We will write to you to acknowledge your request and let you know the legal deadline by which we will respond. Within 20 working days, we will write again with our response. This will let you know whether we hold the information, and, if we do, we will either supply a copy or set out the reasons why we believe an exemption applies.

If your request is for information about yourself, this falls under data protection legislation rather than freedom of information legislation. Such requests, known as ‘subject access requests’, are handled under separate procedures; details on how to submit a subject access request to Cambridge Enterprise are published at Making a Subject Access Request.  

Charging

Cambridge Enterprise has the right to charge applicants for the supply of information in certain circumstances and is under no obligation to provide information if the cost of doing so would be in excess of an ‘appropriate limit’. The appropriate limit is £450 in the case of the Cambridge Enterprise. This represents the estimated cost of one person spending 18 hours in determining whether Cambridge Enterprise holds the information, and thereafter locating, retrieving and extracting it. If we intend to levy a charge we will contact you as soon as possible after you have submitted your request.

Complaints and internal reviews

If you are unhappy about the way in which your request has been handled (usually if your request for information has been denied, in whole or in part), you should complain to Cambridge Enterprise in the first instance. Such a complaint is known as a request for an internal review and will be handled by a member of the Senior Management Team, and not the Deputy Director who will have handled your original request. You can submit a request for an internal review by sending an email to foi_requests@enterprise.cam.ac.uk  quoting the reference number stated in our initial response. Cambridge Enterprise would normally expect to receive your request for an internal review within 40 working days of the date of this correspondence and reserves the right not to review a decision where there has been undue delay in raising a complaint.

Right of appeal to the Information Commissioner

If you are not content with the outcome of your complaint or internal review, you may apply to the Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, SK9 5AF (https://ico.org.uk/),  who will investigate the case and determine whether your request for information has been dealt with in accordance with the requirements of the Act.

How we use your personal information to handle your FOI request

The Information Compliance Office will use your personal information to log, consider and answer your FOI request to Cambridge Enterprise.  We will liaise with colleagues internally (including those collating the information requested and any other offices with an interest in the response) as well as, on occasion, external third parties who may need to be consulted on any potential disclosure.  From time to time we analyse requests to look for trends or collate statistics.  If you pursue a complaint to the ICO (and thereafter the relevant Tribunal system), we will share your information as necessary in answering regulatory enquiries and making submissions.

These uses of your personal information are necessary to fulfil our legal obligations and public interest tasks in handling such requests.

How we use your personal informationDATA PROTECTION RIGHTS